In the case of a product complaint, you will need to notify PSI of your issue within five business days of the receipt of the product printed.

PSI will request information on the nature of the product complaint and research the matter to determine whether the issue is a design error, file preparation error, production error or shipping error.

In most cases, either a reprint will be offered in the case of a manufacturing issue or a discount on a future order will be offered for minor manufacturing issues.

Refunds are a "case by case" basis.